This Privacy Policy describes how we collect, use, disclose, and protect information obtained through this website (the “Website”). By accessing or using this Website, you consent to the practices described in this Privacy Policy.
This Privacy Policy is intended to comply with applicable privacy laws and regulations, including those applicable in the State of Florida and the United States.
1. Information We Collect
We may collect information from you in several ways, including when you visit the Website, submit a form, request a quote, or otherwise communicate with us through the Website.
1.1 Personal Information You Provide
You may voluntarily provide personal information through the Website, including but not limited to:
- Name
- Email address
- Phone number
- Property address or service location (if provided)
- Service request details
- Any information you submit through forms or messages
1.2 Automatically Collected Information
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring website or source
- General location information (such as city or region)
- Clickstream and interaction data
This information helps us understand how users interact with the Website and improve performance and user experience.
1.3 Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to collect and store certain information about your use of the Website.
Cookies may be used to:
- Enable Website functionality
- Improve Website performance
- Analyze traffic and usage trends
- Support advertising or marketing campaigns (where applicable)
You can adjust cookie settings in your browser. Disabling cookies may affect Website functionality.
2. How We Use Your Information
We may use information collected through the Website for purposes including:
- Responding to inquiries submitted through the Website
- Providing quotes, estimates, inspections, and requested services
- Communicating with you regarding service requests
- Improving Website content, functionality, and user experience
- Analyzing Website traffic and user behavior
- Preventing fraud, abuse, or unauthorized use of the Website
- Complying with legal obligations
- Supporting marketing and advertising efforts (where permitted by law)
3. How We Share Your Information
We do not sell your personal information.
We may share information in the following circumstances:
3.1 Service Providers
We may share information with third-party vendors and service providers who assist us in operating the Website or providing services, such as:
- Website hosting providers
- Form submission tools
- Customer relationship management systems (CRM)
- Analytics providers
- Marketing or advertising platforms
These providers are authorized to use your information only as necessary to perform services for us.
3.2 Legal Requirements
We may disclose information if required to do so by law, court order, subpoena, or governmental request, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Enforce our Terms and Conditions
3.3 Business Transfers
If we are involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, your information may be transferred as part of that transaction.
4. Your Choices and Rights
You may have certain rights regarding your personal information depending on applicable law.
4.1 Access and Updates
You may request access to or correction of your personal information by contacting us through the “Contact Us” feature on this Website.
4.2 Marketing Communications
If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in the message, where applicable.
4.3 Cookies
You can manage cookie preferences through your browser settings. You may also be able to manage certain tracking preferences through cookie consent tools on the Website, if available.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information collected through the Website. However, no method of transmission over the internet or method of electronic storage is 100 percent secure.
We cannot guarantee absolute security, and you use the Website at your own risk.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, meeting legal obligations, resolving disputes, and enforcing agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
7. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information through the Website, please contact us through the “Contact Us” feature on this Website and we will take appropriate steps to delete the information.
9. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. At this time, we do not respond to Do Not Track signals because there is no uniform industry standard for compliance.
10. California Privacy Rights Notice (If Applicable)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including rights related to access, deletion, and opt-out of certain data uses.
We do not sell personal information. If you wish to exercise any rights that may apply, please contact us through the “Contact Us” feature on this Website.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this Website and will become effective immediately unless otherwise stated.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle information, please use the “Contact Us” feature on this Website to reach us.